Refund Policy

1. Overview

This Refund Policy applies to all digital products, services, subscriptions, licenses, and applications sold through mrbrabus.com and related platforms, including SaaS applications and software plugins.
All payments are processed by Paddle, our authorized payment provider and merchant of record.

2. Digital Products and Services

Due to the nature of digital products and services, all sales are generally considered final once access has been granted, a license key has been issued, or a subscription has been activated.
However, we aim to be fair and reasonable and may offer refunds under specific conditions outlined below.

3. Subscription Refunds

For subscription-based services:
  • You may cancel your subscription at any time
  • Cancellation will stop future billing cycles
  • Previously paid subscription fees are non-refundable, except where required by law
Access to the service will remain active until the end of the current billing period.

4. SaaS Credits and Usage-Based Products

For products that include usage-based credits (e.g. AI requests, queries, or similar):
  • Unused credits are non-refundable
  • Once credits are consumed, refunds are not possible
  • Refunds will not be issued for partially used credit packages

5. Software Plugins and Licenses

For downloadable software, plugins, or license-based products:
  • Refund requests may be considered within 14 days of purchase
  • Refunds may be denied if:
    * the product has been downloaded and used extensively
    * a license key has been activated and abused
    * the request is made after the 14-day period
We reserve the right to refuse refunds in cases of misuse or violation of our Terms & Conditions.

6. Exceptions and Legal Rights

This Refund Policy does not affect your statutory rights under applicable consumer protection laws.
If you are located in the European Union, you acknowledge that by purchasing digital content and requesting immediate access, you waive your right of withdrawal once the digital content has been delivered, where permitted by law.

7. How to Request a Refund

All refund requests must be submitted via email and include:
  • Order ID or transaction reference
  • Email address used for purchase
  • Reason for the refund request
Refund requests should be sent to: Email: brabus.ivan@gmail.com
Refunds, if approved, will be processed via Paddle using the original payment method.

8. Processing Time

If a refund is approved:
  • It will be processed by Paddle
  • Processing times may vary depending on the payment method and financial institution
  • You will receive confirmation once the refund has been initiated

9. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Any changes will be posted on this page with an updated revision date.